High-deductible plans confuse patients. Surprise bills trigger complaints. Our AI provides upfront cost estimates, creates plain-language bills, offers 24/7 support, and personalizes payment plans based on financial assessment.
Reduce billing disputes by 62% with clarity
Improve collections by 25% through empathy
Achieve 89% patient satisfaction scores
47% bad debt as patients struggle with confusing bills
4 AI agents create a patient-friendly billing experience
Confusing medical codes
Surprise bills weeks later
Hours on hold for answers
Aggressive collections
No payment flexibility
Patient Satisfaction
31%
Plain English explanations
Upfront cost estimates
Instant chat support
Empathetic outreach
Flexible payment plans
Patient Satisfaction
89%
"For the first time ever, I understood my medical bill. The AI chatbot explained everything in plain English, and they worked with me on a payment plan I could actually afford. This is how healthcare billing should work!"
– Sarah M., Patient
Watch how our AI agents work together to transform the patient financial experience
Billing Timeline
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Estimator Agent
Pre-service out-of-pocket calculation
Estimate Generated
Real-time insurance verification completed
Benefits Explained
Deductible and copay clearly shown
Options Presented
Payment plan alternatives calculated
Bill Generator
Creates clear, itemized patient invoices
Bill Simplified
Medical jargon translated to plain English
Charges Itemized
Every service clearly explained
Format Optimized
Mobile-friendly digital bill created
Query Handler
24/7 NLP-powered billing support chat
Question Answered
"Why is this so expensive?" explained
Dispute Resolved
Billing error identified and fixed
Satisfaction Confirmed
Patient understands and agrees to pay
Collector Agent
Empathetic, risk-based payment outreach
Gentle Reminder
Personalized text message sent
Hardship Detected
Financial assistance offered proactively
Payment Secured
Affordable monthly plan arranged
Patients understand and appreciate transparent billing
Clear bills eliminate confusion and complaints
Empathetic approach improves payment rates
AI chatbot answers questions instantly
Real-time insurance verification and estimates
Plain-language bill generation with visual aids
Multi-language support for diverse populations
24/7 AI chatbot for billing questions
Automated payment plan creation
Financial hardship detection and assistance
Text/email payment reminders
Integration with patient portals and payment systems
Join leading hospitals using AI to turn billing from a source of complaints into a driver of patient satisfaction and loyalty.